Nutricost Organic Matcha Po...NUTRICOST’S 60-DAY MONEY BACK GUARANTEE
In the unlikely event that you’re not completely satisfied with ANY Nutricost™ product, we don’t want to keep your money. Even though our products are of the utmost quality, no supplement works for everyone. Contact us and we’ll refund 100% of your purchase price (minus S&H).
Have questions about our products? Want to leave a comment about our service? Simply fill out the form below and one of our customer service representatives will contact you shortly.
If you wish to speak with a representative of the Company feel free to call (866-438-3694) or send us an email at support@nutricost.com with any and all questions or concerns related to our products and services
Online Returns
To start your online return please click here
If you purchased the $1.98 free returns for store credit + exchange protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return for store credit or exchange and receive a pre-paid label through our returns center. If you did not purchase the $1.98 free return + exchange protection at the original time of checkout, you will be responsible for returning the product.
To be eligible for refund or exchange, items after the first bottle or tub must be in new condition. Clearance items are not eligible for return or exchange. Returns and exchanges are accepted 60 days after order date.
Shipping Time:
Our goal is to have your order processed within 1-2 business days depending on production of items ordered, size of order, and availability. Once Shipped, usually takes 3-5 business days for shipment to be received. (International orders may take longer due to customs).
We try to get your order shipped as fast as possible while still upholding to our standard of quality.
Due to certain circumstances out of our control shipping times may vary.\
International customers (anyone outside the U.S. - including Canada & US protectorates) should be aware of and are responsible for all additional fees associated with duties, taxes, customs, and other costs incurred from shipping internationally. Your purchase includes courier fees only
***Please be aware it is against U.S. Law to underestimate the value of your package on the customs form.
***Please be aware we will not refund any international package that is refused. These additional costs vary depending on your location. Please refer to your local customs office to estimate these fees.
